Optimum Supported Housing | Our Services
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Our Services

We offer a range of services to enable clients to live independently and achieve their personal goals (job, independentliving, make new friends.)

Our service offers good quality of supported accommodation to clients, with 24hours staff cover, also arrangement could be made for 9:00am to 5pm, Monday to Friday and weekends, for clients who does not need a 24hours support. Our organization offers a floating support service where members of staff go into the client’shome to support them.

We offer short hold and long- term tenancies for those leaving hospitals, whoare ready to move on from short-stay supported housing and individuals who without appropriate housing support would be at risk of illness. We also provide permanent accommodation for those living with learning disabilities.

Referrals are accepted from the housing options team, social services, probation, police and drug interventions programs, CMHT, CLDT and other agencies, including supported housing providers who will help identify suitable applicants.

The service delivers successful outcomes for everyone concerned by giving offenders the skills and support they need to live independently, helping them to address their offending behavior, working with community safety partnerships to reduce crime in the local area, and helping commissioners to meet their objectives particularly in relation to strategic housing plans, homelessness strategies and crime reduction plans as well as therapeutic support for clients with learning disabilities.



We consider clients group diagnosed with:


Dual diagnosis

All types of schizophrenia-personality disorder

Autism and Asperger syndrome

All part of Depression and anxiety

Obsessive compulsive Disorder

Challenging Behaviors

Learning Difficulties

Addictive disorder (alcoholism, drug addition, gambling addition, sex addition)


At home in the free non-limiting environment, we maintain 24/7 highest level of activity ensuring an uncompromising level of service.



Our Services


Personal Care



Live -in-Care

Supported Living

Elderly Care




Personalised Service

Personalization is all about giving the service user choice and control over their lives. By this we mean offering the support for service user’s entitlement. The experience and knowledge of our team enables us to clearly understand our service user’s changing needs. This will help us to enhance our excellent reputation based on our ability to deliver responsive, reliable and people centeredservices for our users. OSH makes every effort to provide a personalized outcome-based service to the service user requirements with preference to meeting the service user’s needs.

Our ‘people-first’ approach is at the heart of what we offer. We offer experienced and trained member of staff who are available 24 hours a day and seven days a week to ensure the service user needs are covered.

Our Staff

OSH is committed to providing robust bespoke training. This investment leads to consistent teams who are highly trained, qualified, and skilled in the key arears of behavioral support, crisis prevention and enablement, including MAPA, CPI intervention, and RESPECT.

Our staffs are loyal and hardworking ensuring a strong continuity of care for our clients.

All staff completes a thorough induction on commencing work and will continue to receive regular training throughout their career with us.

Our staffs are there to provide personalized support when needed.

Our staffs Provides clients with high-quality support and access to housing services that place them at the center of any planning and decision making, enabling them to have control over their lives.

With years of experience delivering support to a range of people, you can put trust in us-no matter how big or small the care.


Our staff are recruited, supported and trained to:

  • . Treat people with dignity and respect
  • . Focus on people’s potential and strengths
  • . Value each person as a unique individual
  • . Accept people for who they are and what they have achieved
  • . communicate effectively
  • . Be genuinely concerned for the client’s wellbeing
  • . Be creative and innovative when supporting someone to realize their potentials.


We support individuals to:


  • Become more independent
  • Maximise the choice and control they have over their lives
  • Maintain and increase their dignity and self-respect
  • Play an active role within their communities
  • Build friendships and networks within local communities
  • Enjoy opportunities to learn, and grow to realise their potential
  • Gain the safety and security they need to reach that future.
  • Our members of staff are DBS checked, medically cleared fit for the job.
Our Referral Process

We strive to support individuals, families and professionals to find the right support service and to relieve any anxieties concern when searching for support.

Our referral and placement is extremely thorough and enable us to get to know each individual and their support need in as much depth as possible. This allows us to identify and plan support and services in line with individuals need with the person at the center of everything we do. Our Business development team, Directors of operations, Registered manager and chief operating officers are all highly involved from start to finish to ensure that the process is seamless.

Our Facilities

We have a variety of short and long term, fully-furnished accommodation. We have self-contained flats, shared accommodation, with wheel chair friendly access, ground floor apartments with downstairs toilets and bath. Our accommodations are close to town centers, social amenities, train stations with friendly and secured environments.

We also offer domicillary services in most areas of Kent, London and Birmingham and other areas in the United Kingdom. Our trained project workers support clients to prevent repeat homelessness.